Do you ship to my country?
Probably, YES. Please see the list when “Check out” but I'm sure your country is in there and I'm happy to send some goodies. If not please send me a little note, here.
How much does shipping cost?
This depends on the place you live.
Germany: 4,50€ (free over 70€)
European Union: 9,00€ (free over 100€)
Rest of the world: 12,00€ (free over 150€)
Important information about foreign shipping!
Tolls, taxes, and other fees not indicated in the total price may apply to international shipments.
How long will it take?
Anything in stock will ship within 3-5 days.
How long it takes from there depends on DHL or the local post and what country the cargo goes to and how long customs in your country takes. My fastest shipping option can arrive in just a few
days and my most economical can take a few weeks.
What about customs?
As a result, I find that 99% of orders arrive in your hands quite quickly! However, in rare cases your country’s customs office may hold up a delivery for random inspection. Some countries
may charge you an import duty on your purchases and please keep in mind that you are responsible for these import duties.
How can I track my order?
I’ll send you an email with tracking info as soon as your goodies embark on their journey. DHL has lovely capabilities. International orders will be send with Deutsche Post, these are
trackable too, whooha.
Where do you ship from?
I ship everything from a small town in the north of Germany called Hamburg.
Since “harbor city” Hamburg is very well-connected to an international shipping hub, this allows me to get
packages off quickly and on their way to you!
Can I come around and pick up my order?
Sure thing, that's also good for the environment. Please place your order and choose "pick-up" and we'll arrange a time and date.
Got more questions?
Drop me a line.
Studio Zum Heimathafen
Payment & delivery